FAQ

Yes. Every handbag we sell is 100% authentic and carefully verified by experts. We provide a certificate of authenticity along with high-resolution photos for full transparency.

We offer both brand-new (unused) and pre-loved luxury handbags in excellent condition. Each product description clearly states the condition such as “new,” “like new,” or “very good.”

Absolutely. Handbag Sense specializes in rare Hermès Birkin and Kelly bags as well as Chanel classics. We use secure payment methods, insured shipping, and guarantee authenticity.

Unlike Hermès boutiques, where customers often wait years, Handbag Sense gives you immediate access to the most sought-after Hermès Kelly and Birkin bags – no waiting list required.

Yes. We ship worldwide with trusted courier services. All orders are fully insured, and you will receive a tracking number after dispatch.

We accept bank transfer, major credit cards, and Klarna Pay Later. For high-value purchases, we recommend bank transfer for added security.

Yes. Returns are accepted within 14 days of delivery, provided the bag is unused and in its original condition. Please see our Return Policy for full details.

Yes. We purchase and sell handbags on consignment from our clients. If you wish to sell your bag, please send us photos, condition details, and proof of authenticity.

- The Birkin Bag has two handles and an open design, ideal for daily use.
- The Kelly Bag has a single top handle and a more structured, elegant design, perfect for formal occasions.

Both are highly collectible luxury investments.

Yes. Iconic models such as the Hermès Birkin, Kelly, and Chanel Classic Flap have historically increased in value, making them not only fashion icons but also smart investments.

Hermès bags are measured in centimeters at the base. For example, a Kelly 25 measures 25 cm, while a Birkin 30 measures 30 cm. Each product page includes exact measurements.

- Epsom: lightweight, structured, scratch-resistant.
- Togo: soft with a pebbled texture, durable, holds shape well.
- Clemence: slouchier with a matte finish.
We specify the leather type in every product listing.

Yes. We offer a reservation option with deposit for highly sought-after bags such as the Kelly 25 or Birkin 30.

Most Hermès bags include the original box, dust bag, clochette, lock & keys, and rain cover. Each listing specifies exactly what is included.

Hermès bags are handmade in France by skilled artisans. Each bag can take over 40 hours to craft, using only the finest materials. Their rarity and exclusivity make them highly valuable.

Yes. We use plain, discreet packaging with no brand logos. Every order is also fully insured for security and peace of mind.

Of course. On request, we can provide extra photos or videos so you can see every detail of your chosen Hermès or Chanel handbag.

Yes. With Klarna Pay Later, you can pay for your Hermès or Chanel handbag in flexible installments or at a later date. Learn more at Klarna.

We sell Hermès and Chanel handbags on consignment from our trusted clients. Every bag is carefully inspected and authenticated by experts before being offered in our shop.

Store your handbag in its dust bag, avoid direct sunlight, and keep it away from water or sharp surfaces. For long-term maintenance, we recommend a professional handbag spa service.

Yes. We guarantee that every handbag we sell is 100% authentic. In case of doubt, you may consult the original brand for verification.

Yes. On request, we offer a professional authenticity expertise. Please visit our partner website BagAuthentic.com for more information.